Your Instagram DMs, answered. In your voice.
Volvex Chat connects to your Instagram, learns your business from your posts, website, and documents, and replies to customer DMs the way you would. When someone needs a human, it hands the conversation to you.
About 5 minutes to set up, right from your phone.
Lumière & Stone
Business chat
Real product behavior: grounded answers, natural pacing, human handoff.
How it works
Connect Instagram
Sign in with Instagram's official login. No passwords shared, disconnect anytime.
Teach it your business
It scans your Instagram posts. Add your website, a PDF, or your own notes on top.
It answers your DMs
Customers get instant, on-brand replies. Anything it can't handle comes straight to you.
Everything a one-person team needs
Grounded answers only
It replies from what you taught it. If it doesn't know, it says so and hands the thread to you. It never invents prices or policies.
Teach it in one tap
Test privately before going live. Correct any answer on the spot, and every question it couldn't answer lands in a queue you can answer once, forever.
Human handoff built in
A customer asks for a person, or the agent gets out of its depth, and the thread pauses for you, with an email in your inbox.
Every word visible
A live inbox shows every conversation your agent has, word for word. Nothing happens behind your back.
Pause anytime
One switch mutes the agent across every conversation while you make changes. Flip it back and it picks up where it left off.
Feels like you typed it
Replies in your customer's language, split into short natural messages, with human pacing, not a wall of bot text.
Learns your voice
One tap reads your Instagram captions and picks up how you actually write. It borrows your tone, never your facts.
Remembers your customers
Returning customers get greeted by name, and it recalls what they asked about last time instead of starting from zero.
Voice notes and photos too
Customers send voice messages, screenshots, and shared posts. It listens, looks, and answers accordingly.
Details nobody else bothers with
Waits while your customer fires off three quick texts, then answers once
Reacts with a ❤️ to a simple "thank you" instead of writing an essay
Marks messages as seen before replying, the way a person would
Replies in whatever language your customer writes in
Can never send a link you didn't approve. Enforced in code, not by promise
Goes silent the moment you step into a conversation yourself
Greets returning customers by name and remembers what they wanted
No robot phrases, no robot typography. Customers just think it's you on a good day
Pricing
$59/month
Unlimited conversations. Every feature. One flat price.
Founding pricing: the price you join at is the price you keep, for as long as you stay.
- Unlimited AI replies
- No per-message fees
- Cancel anytime
- 30-day money-back guarantee
About 5 minutes to set up. Answering by tonight.
Questions, answered
What does it cost?+
$59 a month, flat. Unlimited conversations, every feature included, cancel anytime. Founding pricing is locked: whatever price you join at is the price you keep.
Do I need to be technical?+
No. If you can post a story, you can set this up. Connect Instagram, point it at your website or a PDF, and you're done. About 5 minutes, all from your phone.
Will my customers know they're talking to an AI?+
That's your call. The agent speaks in your voice and you control exactly how it introduces itself, so you can present it however fits your brand and your market's rules. And whenever a customer asks for a person, it steps aside and hands the thread to you.
What happens when it doesn't know the answer?+
It says so honestly, hands the conversation to you, and pauses on that thread. The question lands in your "Unanswered" queue. Answer it once and the agent knows it forever.
Do I need to share my Instagram password?+
No. You connect through Instagram's official login, the same consent screen other business tools use. You can disconnect with one tap at any time and every stored credential is removed.
What does it learn from?+
Whatever you give it: your Instagram posts, your website, PDFs (price lists, FAQs, policies), and notes you type yourself. You can see, correct, and delete everything it knows.
Can I take over a conversation myself?+
Always. Reply from your normal Instagram app whenever you want, and when a thread is handed off, the agent stays silent on it until you press Resume.
Stop leaving DMs on read
Every unanswered DM is a customer who moved on. Set up your agent tonight and wake up to answered conversations.
Get started